Timothy Mays has a diverse work experience in the field of IT. Timothy started their career as a Computer Network Technician at Robert Half in 2012. Timothy then worked as a Repair Technician Supervisor at ORIGIN PC, where they handled hardware and software troubleshooting, part replacement, and system upgrades.
In 2015, Timothy joined Ardent Mills as a Network Administrator, where they transitioned end-users' information to a cloud-based solution and conducted site preparations for system updates. Timothy also performed data backup, re-imaging, printer installation, and user account management using Active Directory.
Next, they worked briefly as an End User Support Specialist at Spirit Airlines before joining Insight Global in 2017 as a Deployment Specialist. In this role, they provided on-site support for the deployment and installation of secure systems.
From 2018 to 2020, Timothy served as a Lead Network Engineer at Telos Corporation, where they traveled to air force bases for network equipment installation, problem resolution, and documentation updating.
Starting in 2020, they worked as a Deployment Specialist at Apex Systems, where they provided desk-side support and performed information assurance activities for military installations.
In 2021, Timothy worked at Techead LLC as a Business Owner and Cayuse Holdings as a Regional Field Technician (Network Engineer).
Finally, they joined Venatôre as a TIER II Service Desk Analyst, where they monitored servers, modified user accounts, resolved client issues, and managed client computers.
Overall, Timothy Mays has a comprehensive background in IT support, network engineering, system deployment, and customer service.
Timothy Mays has a diverse education history that spans several institutions and certifications. Timothy first attended The Academy Florida from 2006 to 2021, where they obtained a certification in Computer Installation and Repair Technology/Technician. Concurrently, from 2004 to 2019, they studied Computer and Information Sciences, General at Miami Dade College, though they did not earn a degree during that time.
In 2019, Timothy enrolled at Broward College and is currently pursuing an Associate of Science (AS) degree in Networking Systems Technology. Information about the end year of their enrollment is not provided.
Apart from their formal education, Timothy has also obtained several certifications. In August 2008, they earned the CompTIA A+ Certification. In August 2017, they achieved the CompTIA IT Operations Specialist (CIOS) and CompTIA Network+ ce certifications, as well as a Security Clearance from the United States Department of Defense. In April 2019, they obtained the CompTIA Secure Infrastructure Specialist (CSIS) and CompTIA Security+ ce certifications.
Additionally, Timothy has obtained various certifications related to Windows 10 administration and management. These include the MD-100 Windows 10 certification from Microsoft, as well as multiple certifications from Skillsoft, such as Windows 10: Active Directory Management, Windows 10: Configure Networking, Windows 10: Deployment, Windows 10: Manage Devices & Data, Windows 10: Monitor & Manage Windows, Windows 10: Perform Post-Installation Configuration, and Windows 10: Prepare for Deployment.
More recently, in March 2021, Timothy acquired the CCNA certification from Cisco, and in March 2022, they earned the Microsoft Certified Systems Administrator: Data Engineering with Azure certification from Microsoft.
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