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Roy-Richard Cruz has a work experience in various roles and companies. Roy-Richard started their career in 2000 as a US Soldier in the US Army and served until February 2022. In 2021, they worked as a Medical Operations/Readiness Analyst at the Defense Health Agency from September 2021 to June 2022. From July 2022 to May 2023, they worked as a Retail Service Sales Agent at Cayuse Commercial Services. Later, they joined the Oklahoma City County Health Department as a Training & Exercise Coordinator from August 2022 to May 2023. Currently, since May 2023, they are working as a Medical Operations Analyst at Cayuse Holdings.

Roy-Richard Cruz holds a Bachelor of Science (BS) degree in Health/Health Care Administration/Management from Trident University International. In terms of further education, Cruz completed a course in Global Public Health from HarvardX in 2022-2023. Additionally, they have certifications in various areas, including Strategic Planning Skills from LinkedIn, FEMA Disaster Relief Innovation from LinkedIn, Customer Service Leadership from LinkedIn, Lean Six Sigma White Belt Certification from Aveta Business Institute, and TS-SCI Clearance from the United States Department of Defense. Cruz also possesses certifications in Basic Life Support (BLS) from the American Red Cross, Emergency Medical Technician Basic (Coal Mine) from the National Registry of Emergency Medical Technicians, Herbicide applicator from the United States Department of Defense, Pesticide Applicator from the United States Department of Defense, ServSafe Manager from the National Restaurant Association, and Sexually Transmittable Communicable Disease Investigator from the United States Department of Defense. Additionally, Cruz has pursued further education in crisis/emergency/disaster management through courses in Humanitarian Response to Conflict and Disaster from HarvardX, Public Health Preparedness and Emergency Response from the Naval Postgraduate School, and Medical Counter Measures from Texas A&M University.