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Stepfanie Radev is an experienced professional with a strong background in customer service and order management. Currently serving as a Customer Service Administrator at CAULIPOWER since May 2021, Stepfanie previously held the position of Order Management Specialist at Keurig Dr Pepper, where responsibilities included running daily reports and managing ecommerce accounts for major retailers such as Amazon and Walmart. Prior to this, Stepfanie worked as an Administrative Assistant & Customer Service representative at Highland Sugarworks, handling over 100 accounts and ensuring order accuracy. Stepfanie also gained valuable experience as the Dining Room & Banquet Manager at Best Western Plus Waterbury - Stowe, overseeing staff training and facilitating communication between dining and kitchen operations.