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Andrew McConnell has an extensive background in IT support and management, with experience at companies like CATS Technology Solutions Group, Colgate-Palmolive, and Brothers Electronics. Inc. Andrew holds a Bachelor of Science degree in Network and Communication Management from DeVry University. Andrew has demonstrated proficiency in establishing standard operating procedures, managing day-to-day operations, supporting various infrastructures, and providing technical support to employees at all levels. Andrew has a track record of troubleshooting hardware and software issues effectively and implementing solutions to enhance operational effectiveness.