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Connie M. has extensive experience in healthcare administration and billing management, currently serving as an Interventional Cardiology Billing Manager at Catholic Health since March 2021 and as a Certified Contact Tracer with the New York State Department of Health since May 2020. Prior roles include Senior Practice Liaison and Sr. Billing Manager at NYU Winthrop Hospital, where Connie M. trained practice staff, optimized patient-practice experiences, and managed billing operations. At Northwell Health, Connie M. worked as a Business Manager, focusing on financial reporting and policy implementation, while earlier experience includes administrative support at the American Broadcasting Company. Education includes a Certificate in Health/Health Care Administration from St. John's University, an AS in Biology from Queensborough Community College, and an AAS in Drama from LaGuardia Community College.