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Lauren Fike currently serves as a Client Services Coordinator at Catholic Leadership Institute, where responsibilities include preparing and following up on client engagements and customizing participant communications. Prior experience includes a role as Lead Trainer at Chick-fil-A-Franchise, focusing on training new team members and addressing operations challenges. At Benefis Health System, Lauren worked as a Care Coordination Specialist, managing insurance authorizations and creating a centralized Medicaid system, and as a Lead Patient Services Representative, handling financial collections and report processing. Additional experience includes serving as an Account Executive at Infinit Technology Solutions, prospected client needs, and as a Retail Store Manager at Rhubarb Kitchen & Garden, overseeing inventory and enhancing customer service. Lauren holds an Associate of Science in Office Information Technology from Bryant & Stratton College and a Bachelor of Arts in Psychology from Capella University.