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Eric Harmon has extensive experience in operational support and quality assurance, currently serving as the OTED VA TAP Learning Services Operational Support Manager at CATHEXIS since June 2021. Prior to this role, Eric held positions at Booz Allen Hamilton as a Quality Assurance Manager and Specialist, focusing on curriculum development and training programs. Eric's military background includes a tenure with the US Army as a Stryker Master Gunner Instructor and tank platoon sergeant, where responsibilities encompassed training soldiers and managing operations at division level. Eric's career began in the US Marine Corps as a CH-53E crew chief. Eric holds a Bachelor’s Degree in Information Technology from American Military University and an Associate’s Degree from Central Texas College.