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Mary Cheung is an accomplished banking professional with extensive experience in operations and branch management. Currently serving as AVP, Senior Operations Officer II at Cathay Bank since July 2015, Mary focuses on developing new branch operations policies and enhancing compliance and processing efficiency. Previous roles include Branch Service Manager at HSBC and VP, Bank Operations Officer at East West Bank, where Mary played a pivotal role in improving operational procedures and data management during mergers. Other notable positions include VP, Branch Application Support Manager, and AVP, Branch Operations Support Manager at United Commercial Bank, where system enhancements and compliance were prioritized. Mary began their career as a part-time teller and rose to supervisory roles, eventually managing daily operations across multiple branches. Educational credentials include studies at California State University, Fullerton, the Academy of Art University, and City College of San Francisco.