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Nik Haris is an experienced Senior Operations Manager at CaterSpot, where responsibilities include overseeing customer support channels, resolving escalated issues, and enhancing the overall client experience. With a tenure at CaterSpot since May 2019, Nik has also held the position of Operations & Client Relations Manager. Prior to this, a significant role was held at Photobook Worldwide from November 2010 to May 2019 as Client Relations Assistant Manager, during which Nik ensured timely resolution of customer complaints, developed operational procedures, and trained team members to optimize performance in client relations.