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Ernest Safady serves as the Director of Retail PDR Operations and Market Manager at SolutionWorks since March 2020, focusing on insurance adjustment, claims management, and paint-less dent repair. Concurrently, Ernest holds the position of Operations Manager at Catastrophe Solutions International (CSI) since July 2017. Previously, Ernest worked as Operations Manager at SolutionWorks from December 2020 to February 2022 and managed the Central Texas market as Market Manager.