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Marissa Reynolds is a Senior Support Engineer at Catalyst Software since August 2021, previously serving as a Support Engineer. Prior to this role, Marissa worked at Anagram from June 2018 to July 2021 as a Senior Customer Experience Specialist, where responsibilities included creating SQL-driven Periscope modules, assisting in engineering by analyzing database issues, and leading the customer support launch of a mental health project. Earlier experience includes a position as a Customer Experience Specialist at Aspiration from February 2017 to May 2018, where Marissa managed social media accounts, trained clients on financial products, and resolved technical escalations. Marissa holds a Bachelor of Arts in Political Science and Government from Chapman University, completed in 2015.