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David K. has extensive experience in renewal management, having held significant roles at prominent companies. As a Renewals Leader at Totango from June 2023 to February 2024, David focused on driving customer retention strategies. Previously, David served as Manager of Renewals for the Mass Market, Verticals, and Commercial segments at Zoom from November 2015 to November 2022, leading a team of over 14 Renewals Managers globally with an emphasis on customer experience and renewal metrics. David's earlier experience includes positions at Intuit as Lead Enterprise Renewals Manager and at Sprint as Sales Leader. David holds an education from Front Range Community College, attended from 2009 to 2014.