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Angie Low is a seasoned professional in customer success with extensive experience in various leadership roles across multiple organizations. Currently serving as the Director of Customer Success at Xello since September 2020, Angie manages a team of Team Leads and Success Managers, achieving a remarkable Net Retention Revenue of 98% and promoting internal team members to empower growth. Angie is also a Customer Success Coach for Catalyst Software, facilitating coaching relationships for career advancement in customer success. Previous roles include Director of Client Success at Shutterstock Custom and Director of Customer Success at ScribbleLive, where Angie developed effective internal processes and fostered client relationships. Angie holds an Honours Bachelor of Arts in History and East Asian Studies from the University of Toronto.