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Stacy B. is an experienced IT Helpdesk Specialist II currently employed at Catalyst Clinical Research since August 2022. Prior to this role, Stacy served as a Junior Security Consultant and Customer Operations Executive at NCC Group from April 2019 to June 2022, where responsibilities included managing renewals, terminations, contracts, and ensuring customer satisfaction. Previous experience includes working as a Customer Service Technician at Fujitsu Global, as well as various teaching and administrative roles at Hopwood Hall College and Stockport College. Stacy holds multiple diplomas including an IT Support Technician Diploma from Pitman Training Group and a Bachelor of Arts in English Literature from The University of Salford.