Heba Abdelhamid currently serves as the Head of Customer Happiness at Catalina Crunch, a position held since August 2018. Prior to this role, Heba worked as a Jewelry Consultant at CustomMade, Inc. from May 2017 to July 2018. Heba's experience in customer service began at DISH Network, where responsibilities as a CSR spanned from April 2013 to October 2013, and continued at SiriusXM as a Customer Service Specialist from December 2010 to July 2012.
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