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Visakha Som is an accomplished professional with extensive experience in quality and process improvement, program management, and project consulting. Currently serving as the Director of Quality and Process Improvement at Catalight since September 2022, Visakha has previously held key roles such as Performance Improvement Manager at the Washington State Department of Social and Health Services and Interim Director at Bay Area Community Services. An expert in system improvements, contract management, and staff development, Visakha has successfully managed large-scale programs and projects across various sectors, including nonprofit, public, and private organizations. Educational credentials include a Master of Public Administration from San Francisco State University and a BA in Women's Studies from the University of California, Santa Cruz.