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Vanina Portilla has extensive experience in various roles, primarily in auditing, quality assurance, and customer service. Since June 2005, Vanina has served as a Senior Audit and Quality Analyst at Cat Technologies, focusing on the implementation, monitoring, and analysis of processes and establishing a continuous improvement system in line with ISO 9001:2008 standards. Prior to this, Vanina worked at Proyectar Connect S.A. as a Trainer, leading a team in customer service, collections, and loyalty initiatives. Other positions include Receptionist at Sociedad Francesa de Gral. San Martín, Store Manager at Maxikiosco Miracle, and Telemarketer at Lourmet S.A. Vanina holds a degree in Communication Sciences with a specialization in Public Opinion and Advertising from the University of Buenos Aires, completed in 2016.