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Tomás Federico Vella is a seasoned professional in technical support and customer care with extensive experience working for Grupo Telecom across various divisions. Currently serving as Senior Tech Support Team Leader at CAT Technologies Argentina since February 2018, Tomás provides expert assistance for cable and internet services, focusing on HFC and FTTH connections. Previously held roles include Tech Support Team Leader and Sales Team Leader at the same company, where responsibilities encompassed technical support and sales management for telecommunications products. Prior experience at COMDATA GROUP Argentina includes serving as Supervisor of Customer Care and as a Customer Service Representative, emphasizing problem diagnosis, solution implementation, and customer relationship management. Tomás also holds a Diploma in Frontend Development with React from Coderhouse, completed in 2022.