Rafael Candil is an experienced Solutions Architect at Castle Rock Microwave, specializing in pre-sales design and post-sales support for fixed wireless telecommunication solutions since January 2019. Prior to this role, Rafael served as a Software Support Engineer Trainer at Tek Experts, where consistent weekly goals for First Day Resolution and Customer Satisfaction were achieved. As a Network Consultant from October 2015 to March 2018, Rafael developed and sold a Fleet Tracking Solution and provided consultancy in various technical domains. Experience includes roles as Account Manager at NCR Corporation and Cisco Systems, achieving significant improvements in operating costs and customer satisfaction. As a Solutions Manager and Product Manager at Nokia, Rafael increased professional services sales and managed advanced spare parts services. Additionally, Rafael worked as a System Engineer at Motorola and an Electronics Development Engineer at Spectronic. Educational accomplishments include a Master Certificate in Information Technology Project Management from The George Washington University and a degree in Electronics Engineering from Pontificia Universidad Javeriana.
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