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Terry Kitchen is an experienced technical support and repair specialist currently working at Cassida Corporation since February 2023, providing support for currency processing and counterfeit detection solutions. Previously, Terry served as a Technical Support Specialist III at Positioning Universal, where responsibilities included supporting GPS and cellular devices. Prior to that, Terry worked at FIS Global as a Product Support Specialist III, focusing on anti-money laundering software, and held a Technical Support Analyst role at CareFusion, addressing service issues for the Pyxis MedStation. Additionally, Terry has extensive experience from OptumInsight as an Application Support Specialist Senior and Qualcomm as a Technical Support Specialist, where expertise in diagnosing and resolving hardware and software issues was developed.