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Tom Kissinger is a seasoned professional with extensive experience in business analysis, operations coordination, and client account management. At Cass Information Systems since August 2020, Tom has excelled as a Senior Business Analyst focusing on strategic initiatives and product requirements for the WasteVision product. Prior roles include Operations Coordinator, where responsibilities involved developing workflows for the Waste Expense Management unit, and Client Account Manager, fostering strong relationships with clients to support growth and service utilization. Tom's earlier experience includes serving as North America Inside Sales Manager at ALS Group, enhancing Salesforce capabilities, and managing the Volatiles and Organics departments at Environmental Conservation Laboratories and Southeastern Environmental Laboratories, respectively. Tom holds a BA in Business Administration and Marketing from the University of North Florida.