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Tom Brooks is an experienced professional in client account management and customer success, currently serving as a Client Account Manager at Cass Information Systems since March 2017, where responsibilities include integrated information and payment management solutions. Previously, Tom held roles at Ceridian from March 2007 to August 2016, first as a Customer Success Manager, advocating for customer needs and ensuring revenue retention, and later as an Account Executive, focusing on client assessments and growth. Tom also supervised a team at RSM McGladrey Employer Services from November 2004 to March 2007, enhancing customer care for approximately 100 clients. Tom holds two Bachelor's degrees in Information Management from Washington University in St. Louis.