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Rafael A. has extensive experience in document management and administrative roles, currently serving as a Document Care Specialist at CASO Document Management since May 2018. Previously, Rafael A. held the position of Administrative Assistant at the New York City Police Foundation from October 2014 to April 2016. Educationally, Rafael A. earned an Associate of Arts degree in Criminal Justice/Police Science from CUNY Hostos Community College between 2011 and 2014 and obtained a Bachelor of Science degree in Criminal Justice and Corrections from John Jay College (CUNY) from August 2021 to May 2023.