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Monica K. has extensive experience in the gaming and hospitality industries, currently serving as a Players Reward Specialist at Casino Arizona since April 2013. In this role, Monica has also held positions as Lead Box Office Rep., Box Office Rep., and Players Rewards Club Rep., showcasing versatility and commitment to customer service. Prior to this, Monica worked in the Food and Beverage department at Talking Stick Resort/Casino AZ from January 2012 to April 2013, further building a solid foundation in the service-oriented sector.