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Dawn Webster-Smith has a diverse work experience spanning over a decade. Their most recent position was as an Account Controller at Casella Family Brands since June 2019. Prior to that, they worked at Tesco PLC for over five years in various roles. Dawn started as an Assistant Operations Manager in January 2014 and progressed to become a Senior Buying Manager for wines from Australia and South Africa. In this role, Dawn managed an annual turnover of over £340m and successfully negotiated joint business plans with major global brand owners. Dawn also held the position of Operations Manager, where they established trading relationships between global brands and markets in Asia, built key relationships in Asian countries, and supported local teams and stakeholders.

Before working at Tesco, Dawn worked as a Manager at Majestic Wine from October 2010 to January 2014. In this role, they demonstrated leadership in designing and implementing effective sales strategies and exceeded targets in a fast-paced and pressurized environment.

Their earliest work experience was as a Chef at Compass Group, specifically at the Royal Room restaurant, from June 2008 to July 2010. Notably, they had the opportunity to cook for the Queen during their time there in 2010.

Dawn Webster-Smith attended the University of Bristol from 2006 to 2009, where they obtained a Bachelor of Applied Science (B.A.Sc.) degree in Social Policy. In 2011, they attended WSET London to pursue studies in Advanced Wine & Spirit Education Trust, but their end year is unknown. From 2009 to 2010, Dawn attended Tante Marie, where they pursued a Cordon Bleu Diploma. Additionally, it is known that they attended Epsom College, but specific dates, degree name, and field of study for this institution are unknown.