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Olivia Golden-Hood is a seasoned professional in business and research analysis, currently serving as a Research Analyst at Cascade Insights since May 2021. Prior to this role, Olivia held multiple positions as a Business Analyst at Horizon Software International, LLC from August 2018 to April 2021, and at Optomi from July 2016 to April 2021, where contracted services were provided onsite at NCR. Earlier experience includes a Business Analyst role at OPTUM360 SERVICES, INC. from July 2010 to November 2015 and a position as a Product Delivery Specialist at CareMedic Systems until June 2010. Olivia holds a Bachelor of Arts in English Literature from Georgia State University.