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Sheila Conn has over 25 years of experience in various roles within the technology and services sectors. Currently serving as the Manager of Technical Services Field Operations at CAS Severn, Inc. since October 2005, Sheila is responsible for managing operations and technical services staff. Previously, Sheila held positions such as Technical Services Supervisor and Sales Administration/Associate Product Specialist at CAS Severn, Inc. Prior experience includes roles at SYSCOM, Inc. as a Technical Buyer/Resale Consultant, and at Century Computing/AppNet as a Purchasing Agent/Inventory Manager. Sheila began their career as a Production Manager at Digital Directory Assistance. Education credentials include studies at the University of Maryland Global Campus, Anne Arundel Community College, and the University of Phoenix.