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Giles co-founded Zopa in 2004, was CEO from 2007 to 2015, Chairman from 2015 until 2019 and remains an active board member. Zopa was the world's first P2P lending business and is shaping the future of consumer finance by providing better value and service. Giles is also Chairman of MarketFinance. He is an independent non-executive director and member of the risk, remuneration and transformation committees of Bank of Ireland Group plc in Dublin. Giles received a Master's degree in Experimental Psychology from Christ Church at Oxford University and his MBA from INSEAD. He was awarded an OBE in 2015 for services to financial services and was named FinTech leader of the year in the 2016 FinTech innovation awards.