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Jordan Allen is a dedicated automotive professional with extensive experience in service advising and dealer resolutions. Currently serving as a Dealer Resolution Specialist at CARWAVE since February 2020, Jordan focuses on efficiently resolving condition discrepancies, mediating between buyers and sellers, and understanding automotive trends to determine customer payouts. Previous roles include Service Advisor positions at Chevrolet and Mike Thompson's RV, where significant revenue was generated and a high Customer Service Index was maintained. Jordan's technical support background, complemented by an education from Universal Technical Institute, enables effective communication and problem-solving in customer service scenarios.