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Tara Carmody has over 28 years of experience in customer service and operations management, with a significant tenure at CarTrawler since June 2010, where various roles include Head of Contact Operations and System Support Manager. Key responsibilities involve leading high-performing teams, fostering collaboration, and driving operational excellence through mentorship and feedback. Additional roles at CarTrawler, such as Learning Champion and Customer Service Representative, highlight expertise in training, complaint management, and cross-departmental communication. Prior experience includes positions as Customer Service Supervisor at Pony Express Couriers and Export Clerk at Aerly Bird Transglobal.