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Terese Estella Gradwohl serves as the E-commerce Operations Team Leader at Cartier since September 2017, previously holding roles such as Senior E-Commerce Coordinator, E-Commerce Coordinator, and Brand Ambassador. In this capacity, Terese is responsible for promoting and developing the Cartier eBoutique for German-speaking markets, enhancing client experiences, achieving sales goals, and cultivating client relationships while embodying the brand's heritage and values. Prior experience includes a Sales DACH Internship at TravelBird, where responsibilities encompassed business organization, partner communication, lead generation, price negotiations, and handling customer issues. Terese's early career included a Costume Design Internship at Atelier Nicolao, known for its artisanal craftsmanship. Educational credentials consist of a Bachelor of Arts in International Business from FH Joanneum, an exchange semester in Business Management at Singapore Management University, and a Diploma in Fashion and Design from HBLA und Fachhochschule für Mode Graz.