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Umer Farooq has a diverse work experience. In 2022, they began working as a Customer Service Representative and Coordinator for CarSwitch Arabia. From 2017-2022, they worked at Riphah International University as an Office Administrator and Coordinator and a Program Management Office Coordinator. During this time, they managed offices' communication, facilitated essential tasks and procedures, maintained a master schedule of all meetings and commitments, and coordinated with the HR, Registrar Office, Exam Office, Admission Office and Student Services Department. From 2017-2018, they were a Customer Service Representative Team Lead at Hando.pk, where they delivered exceptional customer service support and developed interpersonal skills among team members.

Umer Farooq has a Master's degree in Communication and Media Studies from Riphah International University (2018-2020). Umer also holds a Bachelor's degree in Computer Software and Media Applications from the University of Sargodha (2012-2016). Umer Farooq has also received training in Interpersonal and Industries Skills, which includes Interpersonal Skills, Problem Solving, Presentation Skills, Team Leadership, Office Management, Office Administration, and Office Coordination. Additionally, they are skilled in Microsoft Excel, Microsoft Word, Microsoft Power-Point & Outlook, and is cognizant of auditing software SAP/HANA and CMS.