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Katie Ellis is a seasoned professional with extensive experience in revenue strategy, operations, and program management within the technology and customer experience sectors. Currently serving as Sr Director of Revenue Strategy & Operations at Cars Commerce since November 2015, Katie leads initiatives that enhance customer experience through effective sales programs and technology. Previous roles include Director in the Transformation Office and Director of Program Management at Cars Commerce, along with senior project management positions at McDonald's Corporation. Katie's early career at Ariba, Inc. involved change management and instructional design, focusing on user adoption and training. Academic credentials include a Master's in Positive Organizational Development and Change from the Weatherhead School of Management and a Bachelor's in International Studies from William & Mary.