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Ward Helen has extensive experience in the heating and cooling industry, having worked at Carrier Great Lakes Company since March 2002, currently serving as Toledo Sales Manager. Prior to this role, Ward held the position of Counter Parts Sales at Carrier Great Lakes from March 2002 to October 2022. Earlier professional experience includes a dispatcher role at One Stop Heating & Cooling in 2002-2003 and a similar position at Pugh Heating from 1993 to 2001. Ward completed a Certification of Completion in General Office Occupations and Clerical Services at the School of Clerical Technology from 1990 to 1992.