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James Hayward held the position of CEO at Carpet Court Australia Limited since April 2016, following a role as a business consultant from November 2014 to March 2016, where advisory services focused on small and medium-sized enterprises. Previously, Hayward was CEO of Forty Winks, leading the largest specialist bedding retailer in Australia from September 2007 to October 2014. Hayward also served in various managerial roles at Telstra, Nike, and The Freedom Group, enhancing retail capabilities and operations. Academic qualifications include a Master's Degree in Leading at the Edge from the Grubb Institute, alongside training from Babson F.W. Olin Graduate School of Business and Woolworths' Management Training Program.