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Vivian Liu is an experienced professional with a diverse background in management and customer service. Currently serving as Returns Manager at CarParts.com since October 2019, Vivian has excelled in vendor communication and streamlining return processes. Prior roles include Account Manager at 1Perfectchoice Inc., where Vivian successfully established a dropship program for Walmart.com, and Sales Assistant at Grandlite International Corporation, responsible for order processing and customer issue resolution. Additionally, Vivian contributed as an Assistant to the Office Manager at 3PX USA/1PerfectChoice Inc. and gained leadership experience as Shift Lead at 85C Bakery Cafe, overseeing a high-revenue department and enhancing customer service practices.