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Melissa Blushi is an accomplished professional with extensive experience in customer experience management and service delivery. Currently serving as Customer Experience Manager and Service Delivery Manager at Carousel Industries since February 2020, Melissa has developed strong leadership skills by hiring, supervising, and training employees while managing corporate operations. Additionally, Melissa has been a Billing Coordinator at Spinelli's Catering Corporate Office since July 1994, showcasing expertise in financial management, customer relations, and event organization. Previous roles include Senior Service Delivery Manager at Alegeus and support positions at Roan Solutions, Inc. and The Hudson Group, where technical support and customer assistance were key responsibilities. Melissa holds an Associate's degree in Computer Science from ITT Technical Institute, further enhancing technical capabilities in telecommunications and conferencing support.