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Natalie Taylor has extensive experience in workforce management and operational support, currently serving as the Industrial Valve Administrator at Carotek since January 2019. Previous roles include WORKFORCE MANAGEMENT ANALYST at Microsoft, where responsibilities involved real-time management and optimization of staffing resources, and WINDOWS PLATFORM DUTY MANAGER, focusing on case delegation based on technical skill sets within a team. Earlier experience as a Certified Nurse Assistant at Wilora Lake Assisted Living involved providing direct patient care and support. Natalie holds an Associate's degree in Business Administration, Management and Operations from South Piedmont Community College, earned between 2011 and 2013.