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Michael Ford has a diverse work experience in the hospitality industry. Michael most recently held the position of Director of Operations at Carneros Resort and Spa starting in August 2023. Prior to that, they worked as the Assistant Director of Rooms at Solage Calistoga from May 2022 to August 2023. Michael also served as the Director of Guest Services and Guest Service Manager at Madeline Hotel & Residences, Auberge Resorts Collection from November 2021 to May 2022 and December 2020 to November 2021, respectively. Before that, they worked as the Front Office Manager at Meadowood Napa Valley from February 2020 to December 2020. Michael's earlier roles include Front Desk Manager, Assistant Front Office Manager, and Guest Service Agent at Carneros Resort and Spa from November 2017 to February 2020. Michael also worked as a Student Assistant at the California Department of Justice from December 2016 to December 2017. Michael began their career as a Bellman at Carneros Resort & Spa in September 2012, where they were responsible for various tasks such as escorting guests, delivering luggage, and addressing guest complaints.

Michael Ford has a Bachelor of Business Administration (BBA) degree in Business Administration and Management, General from California State University-Sacramento. Michael also holds an Associate of Science Transfer Degree in Business Administration from Napa Valley College. The specific years of study and graduation dates are not provided in the information.