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Jenny Ma has a diverse work experience history. Jenny began their career in 2017 as a Customer Service Representative at Target Australia, where they served customers in a retail setting for four years. In 2021, they transitioned to a role as a Retail Assistant at Glue Store, where they gained experience in the fashion industry. Most recently, in 2022, Jenny joined Carma as a Customer Experience Representative, contributing to their fully digital used car dealership in Sydney, Australia.

Jenny Ma started their formal education at Carlingford High School, where they attended from 2014 to 2019. Jenny then went on to pursue a Bachelor's degree in Business/Commerce, General from the University of Technology Sydney, starting in 2020 and expected to graduate in 2023.