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Amanda Lockwood is a seasoned professional with extensive experience in sales operations and customer service. Currently serving as Sales Operations Manager at Carlisle Wide Plank Floors since March 2011, Amanda facilitates communication between sales and IT for Microsoft Dynamics 365, and oversees process changes and training. Prior roles include Client Partner Manager and Client Partner at the same company, where Amanda excelled in team mentoring, process improvement, and maintaining customer satisfaction. Other notable experiences include blogging for Stay Work Play New Hampshire, working as a Residential Counselor at Vinfen Corporation, and holding various roles in customer service. Amanda holds a Master of Business Administration from Plymouth State University as well as a B.A. in Psychology from the University of New Hampshire, complemented by various academic achievements and participation in international programs.