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Melody Dowell is an experienced professional with a robust background in quality management and product development within the automotive glazing industry. Since April 2011, Melody has served as the Corporate-Customer Quality Manager at Carlex, where key responsibilities include developing corporate process management for warranty performance monitoring and chargeback reconciliation. Prior roles at Zeledyne, LLC and Visteon involved leadership in advanced product development and quality management, achieving significant improvements in manufacturing processes and product quality. Melody has also held pivotal positions at Ford Motor Company, driving the implementation of ISO9000 and QS9000 standards. Education includes an MS in Engineering Management from Wayne State University, a BSME in Mechanical Engineering from Tennessee State University, and a Leadership Development program at IESE Business School.