Christian S.

Head Of Global Customer Relationship Management at Zeiss

Christian S. has a diverse and extensive work experience spanning various roles and companies.

Christian is currently serving as the Head of Global Customer Relationship Management at ZEISS Group, where they are leading the implementation of Next Generation CRM to enhance customer relations in sales, service, application, and marketing.

Prior to that, Christian worked at Carl Zeiss Meditec AG. Christian held the position of Managing Director Germany, overseeing sales and service operations for Ophthalmology and Microsurgery solutions. Christian was responsible for organizational development and led a team of 180 employees in various departments.

During their time at Carl Zeiss Meditec AG, Christian also served as the Director of Sales Microsurgery, managing P&L responsibilities for direct and indirect sales channels in multiple clinical disciplines. Christian also held the roles of Director of Marketing and Director of Sales and Business Development Refractive Lasers, where they were responsible for downstream marketing activities, product launches, and sales and P&L management.

Prior to joining Carl Zeiss Meditec AG, Christian worked at CareFusion Germany as a Marketing Manager. Christian oversaw downstream marketing, product launches, and market development for infusion devices and disposable businesses. Christian also worked on growth projects and collaborated with McKinsey for strategy development, product development, and M&A activities.

Christian's earlier work experience includes various roles in Sales and Marketing at B. Braun Gruppe's Hospital Care Division. Christian worked as a Sales Representative, Regional Sales Manager, and Key Account Manager. Christian also served as a Market Manager, responsible for executing the global strategy of the Hospital Care division in international markets like China, South-Korea, Taiwan, and Eastern Europe.

Overall, Christian S. possesses a wealth of experience and expertise in CRM implementation, sales, marketing, and organizational development within the healthcare industry.

Christian S. completed a Master of Business Administration (M.B.A.) in Global Business at the University of Louisville in 2011-2012. Christian also holds a Diplom Kaufmann (FH) in Business Administration and Management from Hochschule Harz, a Betriebswirt degree in Wirtschaftswissenschaften from VWA-Hochschule für berufsbegleitendes Studium, and certifications as an Industriekaufmann and Staatlich geprüfter Pharmareferent from the IHK.

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