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Jessica Oakes has a solid work experience in the sales and operations field. Jessica started their career at adidas as a Team Leader for Lifestyle and later moved on to become a Team Leader for ASOS. After that, they joined New Balance as a Customer Service Manager for UK&IRE. Currently, they are working at CARIUMA as a Sales Service & Operations Manager, and they have been promoted to the role of Head of Sales Service & Operations. Overall, they have displayed a consistent growth in their career and has gained valuable experience in managing sales and customer service operations.

Jessica Oakes obtained their Bachelor's degree in Film/Cinema/Video Studies from Sheffield Hallam University, where they studied from 2007 to 2010.