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Eric Shafer has a Bachelor of Arts in Psychology from Taylor University and a Certificate in Urban Studies from Fuller Theological Seminary. Eric has worked as a CSC Team Lead at Video Guidance, VNOC Team Lead at Pinnaca, and currently serves as the Conferencing Solutions Owner & Video Collaboration Engineer at Cargill. In their role at Cargill, Eric manages the Poly Video conferencing estate and supports & manages the Enterprise Content Delivery Network (eCDN).