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Bill Pilkington has extensive experience in operations and management within the automotive and rental car industries. Currently serving as the Director of Operations - Dealer Business at CARFAX Inc. since December 2004, Bill Pilkington oversees various initiatives that encompass Operations, Sales, Account Management, Analytics, Reporting, Pricing, Technical Support, Call Center, Employee Engagement, and Administration. Prior to this role, Bill Pilkington held positions as Field Service Manager and within the Strategic Sales Group, focusing on sales to Strategic Dealer Groups. Bill Pilkington began their career at Enterprise Rent-A-Car, where responsibilities included managing Remarketing initiatives as a Regional Remarketing Manager and overseeing multiple Car Rental facilities as an Area Rental Manager. Bill Pilkington earned a Bachelor of Science degree in Criminal Justice/Law Enforcement Administration from Old Dominion University.