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Kenneth Jones is a Technical Implementation Specialist at Carevīve since October 2021, providing technical expertise for customer integration requirements and serving as the main point of contact for implementation projects. Previously, Kenneth worked as a Technical Solution Analyst at Cerner Corporation, engaging daily with clients to resolve revenue-related issues and performing troubleshooting via backend methods. Kenneth's experience also includes working as a Service Technician at Southern Illinois University, Carbondale, where responsibilities involved customer interaction, computer maintenance, and network monitoring. Additionally, Kenneth held a position as a Technical Support Staff Member at Quality Transportation, assisting with networking infrastructure and customer support. Kenneth holds a Bachelor of Science in Information Technology from Southern Illinois University, Carbondale.