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Madeleine Roberts is a seasoned IT professional with a strong background in product and customer support, currently serving as a Senior Product Specialist at Careview since February 2021. Prior roles at Careview include Product Specialist, Implementation Specialist, and Customer Support Specialist. Madeleine's experience also encompasses IT support at Fulton Hogan from April 2018 to February 2021 and as an IT Service Desk Technician at APN Australian Regional Media from April 2014 to March 2018, providing service desk support both over the phone and on-site. Madeleine holds a Diploma of Information Technology from Upskilled, obtained between 2019 and 2020.