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Julissa Rivera-Mendoza has been working in the field of reimbursement since 2011. Julissa began their career at Novartis as a Reimbursement Specialist, providing information to patients, their families, physicians, health care professionals, and insurance carriers on the coverage and benefits of the drug, as well as coordinating documents, submissions and all related paperwork to insurance companies, public/federal funding programs. In 2016, they moved to Innomar Strategies in a similar role, and in 2017 they joined Bayshore Community Health Services as a Reimbursement Specialist. Most recently, in 2020, they became a Customer Success Manager at CareSimple - Remote Care Made Simple.

Julissa Rivera-Mendoza attended the Pius Culinary Institute and Business Centre from 2019 to 2020 and obtained an AVS in Administrative Assistant and Secretarial Science, General.