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Josh Redmon serves as a Process Improvement Specialist and Pharmacy Benefit Operations Manager at CareOregon, where responsibilities include managing day-to-day pharmacy operations, implementing quality improvement initiatives through LEAN methodologies, and overseeing staff scheduling and workflow management. Prior experience includes roles at UnitedHealth Care as Supervisor of Training and Delivery, managing a team dedicated to developing employees across various job functions, and positions within UnitedHealth Group as Senior Trainer and Customer Care Professional, focusing on employee training and direct member communication. Josh is committed to ensuring access to quality healthcare and enhancing operational efficiency within pharmacy benefits.